Question 1

How does FixReport work?

Accepted Answer

You print a QR code and place it in your building. Tenants or visitors scan it with any smartphone camera and fill in a short maintenance report form – no app download required. You receive an instant email alert and can manage all reports from your dashboard.

Question 2

Do tenants need to download an app to report issues?

Accepted Answer

No. The entire reporting process happens in the browser after scanning the QR code. No account or app download is needed from tenants.

Question 3

Is FixReport free?

Accepted Answer

Yes. FixReport offers a free plan that lets you manage up to 1 property. Paid plans are available for property managers who need to manage multiple buildings.

Question 4

What types of properties can use FixReport?

Accepted Answer

FixReport works for residential and commercial properties, including apartment blocks, offices, retail units, student housing, and more.